APICallsGet Call by ID
Get Call by ID
Fetch a single call with its transcript, summary, collected data and a pre-signed recording URL. contact is the CRM contact matched by phone number, or null. Returns 404 if the call does not belong to one of your organization's agents.
Created: April 21, 2025
Updated: September 16, 2026
Overview
GET
https://dashboard.vinsi.ai/api/calls/{callId}
Request
Headers
Content-Typestring
x-api-keystring
Params
callIdstring
Example: c_1757964000123
Response
{24 items
"id":string"c_1757964000123"
"agentName":string"Front Desk Agent"
"agentNameRaw":string"Front Desk Agent"
"softphone":boolfalse
"callerUserName":null
"callerUserEmail":null
"agentId":string"cmexampleagent000000000001"
"incomingPhone":string"+15555550142"
"outgoingPhone":string"+15555550199"
"contact":{3 items
"id":int1042
"name":string"Alex Morgan"
"phone":string"+15555550142"
}
"duration":int94
"startTime":string"2026-09-15T18:02:11.000Z"
"endTime":string"2026-09-15T18:03:45.000Z"
"status":string"completed"
"recordingUrl":string"https://example-bucket.s3.amaz..."
"transcript":string"Agent: Thank you for calling A..."
"summary":string"Caller booked a cleaning appoi..."
"data":{1 item
"appointmentDate":{2 items
"label":string"Appointment Date"
"value":string"2026-09-22 10:00"
}
}
"dispositions":[3 items
0:string"Appointment Booked"
1:string"Callback Requested"
2:string"Not Interested"
]
"disposition":string"Appointment Booked"
"number":int48213
"batchId":null
"transferredTo":null
"call_type":string"inbound"
}
Endpoint Explorer
Note: You must be already authenticated on https://dashboard.vinsi.ai/ to use this API tester.
GET
Headers
Content-Type: *
x-api-key: *
Params
callId: *
Response
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