<!-- Source: https://docs.vinsi.ai/api-docs/call-id -->
# Get Call by ID

Fetch a single call with its transcript, summary, collected data and a pre-signed recording URL. contact is the CRM contact matched by phone number, or null. Returns 404 if the call does not belong to one of your organization's agents.

```http
GET https://dashboard.vinsi.ai/api/calls/{callId}
```

## Authentication

Send your API key in the `x-api-key` header. Create keys in the VINSI dashboard under Settings → API Keys.

## Headers

| Name | Type | Required |
|---|---|---|
| Content-Type | string | yes (application/json) |
| x-api-key | string | yes |

## Path parameters

| Name | Example |
|---|---|
| callId | c_1757964000123 |

## Example request

```bash
curl -X GET 'https://dashboard.vinsi.ai/api/calls/c_1757964000123' \
  -H 'x-api-key: YOUR_API_KEY'
```

## Example response

```json
{
  "id": "c_1757964000123",
  "agentName": "Front Desk Agent",
  "agentNameRaw": "Front Desk Agent",
  "softphone": false,
  "callerUserName": null,
  "callerUserEmail": null,
  "agentId": "cmexampleagent000000000001",
  "incomingPhone": "+15555550142",
  "outgoingPhone": "+15555550199",
  "contact": {
    "id": 1042,
    "name": "Alex Morgan",
    "phone": "+15555550142"
  },
  "duration": 94,
  "startTime": "2026-09-15T18:02:11.000Z",
  "endTime": "2026-09-15T18:03:45.000Z",
  "status": "completed",
  "recordingUrl": "https://example-bucket.s3.amazonaws.com/recordings/c_1757964000123.wav?X-Amz-Signature=...",
  "transcript": "Agent: Thank you for calling Acme Dental, how can I help you today?\nCaller: I'd like to book a cleaning.",
  "summary": "Caller booked a cleaning appointment for next Tuesday at 10am.",
  "data": {
    "appointmentDate": {
      "label": "Appointment Date",
      "value": "2026-09-22 10:00"
    }
  },
  "dispositions": [
    "Appointment Booked",
    "Callback Requested",
    "Not Interested"
  ],
  "disposition": "Appointment Booked",
  "number": 48213,
  "batchId": null,
  "transferredTo": null,
  "call_type": "inbound"
}
```