# Activities Log and review all the interactions your team has had with contacts and companies. Created April 1, 2026 ## Overview The Activities page is a log of every interaction in your CRM — calls, emails, meetings, and more — tied to contacts, companies, or deals. Use the navigation bar at the top to quickly switch between **All Activities**, **My Activities**, or **Activities by Status**. ## New Activity  Click **New Activity** to log a new interaction. ## New Task  This page also includes a **Tasks** tab. Switch between Activities and Tasks using the tabs at the top of the page.  \- Click **New Task** to create a new task. ## Organization ### Filtering Activities  Narrow down the activities list using any combination of the following filters: - **Status** — filter by Open, Pending, On Hold, Resolved, or Closed - **Priority** — filter by Low, Medium, High, or Urgent - **Agent** — show records assigned to a specific agent - **Created** — filter by creation date or date range - **Department** — filter by department - **Group** — filter by team or group - **Contacts** — search by name or email - **Category** — filter by category - **Due By** — filter by deadline ### Filtering Tasks  Narrow down the tasks list using any combination of the following filters: - **Task Status** — filter by Open, Pending, On Hold, Resolved, or Closed - **Ticket Priority** — filter by Low, Medium, High, or Urgent - **Assignee** — show tasks assigned to a specific team member - **Created** — filter by creation date or date range - **Due By** — filter by deadline ### Activities Columns  By default, the following columns are displayed: **Subject**, **Contact**, **Due Date**, **State**, **Status**, **Priority**, **Assigned To**, & **Ticket #** You can optionally enable: **Type**, **Source**, **Tags**, **Department**, **Group**, **Requester Email**, **Created**, **Closed At**, **Resolved At**, & **Updated** ### Tasks Columns  By default, the following columns are displayed: **Task**, **Ticket**, **Contact**, **Due Date**, **State**, **Status**, **Priority**, & **Assigned To** You can optionally enable: **Ticket #**, **Ticket Status**, **Contact Email**, **Description**, **Created By**, **Created**, **Completed At**, & **Updated** ### AI Assistant  The built-in AI assistant can help you work more efficiently with your activity log. Use it to create custom filters, sort and group records, and calculate totals — without needing to configure everything manually. Simply describe what you want to see in plain language and the AI assistant will build the filter or grouping for you automatically.