# Invite Team Members Invite people to your organization, choose what they can access, and manage pending invitations. Created: April 17, 2025 Updated: September 16, 2026 ## Invite a Team Member Only organization admins can invite members. 1. Open your avatar menu and choose **Manage Organization**. 2. On the **Members** or **Invitations** tab, click **Invite Member**. 3. Enter the person's **Email Address**. 4. Choose a **Role**: **Admin** (manages the organization and team, sees everything) or **Member** (uses the application with the permissions you choose). 5. For Members, set their permissions (below). 6. Click **Send Invitation**. Invite one person at a time. Repeat for each teammate. ### Choosing Permissions For a Member, either pick a custom role in **Select a custom role for the user** — which fills in that role's permissions — or tick **Read** and **Write** for each area in the **Permissions** list (AI Phone Agents, AI Assistance, Ticket System, CRM, QA Calls, Phone). A section must be turned on before its sub-items, and Write requires Read. See [Roles & Permissions](https://docs.vinsi.ai/organization/manageOrganization#manageOrganization-roles). ## What the Invitee Sees 1. They receive an email titled **Invitation to join {Organization}**. 2. They click **Accept Invitation**. 3. New users create a VINSI account using the invited email address. Existing users sign in and are added to the organization. Ask invitees to check spam if the email doesn't arrive, and to accept with the same email address you invited. ## Managing Invitations - The **Invitations** tab lists invites by **Status**: Pending (default), Accepted, Revoked, or All. - Click **Revoke** to cancel a pending invite — the link stops working. - To resend, revoke the pending invite and invite the person again. ## Member Limits & Extra Seats Your plan sets how many people can be in the organization. **Pending invitations count toward the limit.** | Plan | Members | | ------------------------ | --------- | | No plan / VINSI Voice | 1 | | VINSI Professional | 5 | | VINSI Premium | 10 | | VINSI Elite / Enterprise | Unlimited | At the limit, **Invite Member** is disabled and a warning offers **Purchase Additional Seats** ($49/month per seat). Choose 1–50 seats and complete checkout. To cancel extra seats later, go to **Settings → Manage Plans → All Subscriptions**. See [Billing & Plans](https://docs.vinsi.ai/account/billing).