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QA CallsVINSI QA & CALL SCORINGResults

Results

Review scored call results, agent performance, and QA feedback across your campaigns.

Elite plan required — Upgrade needed to unlock QA Calls features!

Created April 1, 2026

Overview

The Results page is where you can review the AI evaluations of your uploaded calls. Each result shows the call's score, the agent it was assigned to, the campaign it was evaluated under, and the date it was uploaded.

Use the Score dropdown (set to All Scores by default) to filter results by a specific score range, narrowing down to calls that performed above or below a certain threshold.

The select-date-time button lets you filter results down to a specific day or date range.

Click export-csv to download the current results as a CSV file.

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