Account Settings

Overview

Click your profile picture (or initials) in the top-right corner and choose Settings. The Settings menu on the left opens on Account, where you manage your own profile. These settings apply to you only, not your whole organization.

Your Profile

Profile Image

1. Under Profile Image, click Upload Image (or Change Image if you already have one).
2. Choose a JPEG, PNG, GIF, or WebP file up to 5 MB.

The image saves right away — you'll see Profile image updated and your header picture changes. Click Remove to go back to your initials.

Name

1. Edit the Name field with your full name.
2. Click Save Changes. You'll see Your settings have been updated successfully.

The first word becomes your first name and everything after it your last name.

Change Your Sign-in Email

The Email field is read-only. It's the address you sign in with and where notifications are sent. To change it:

1. Click Change sign-in email under the Email field. Your account profile window opens.
2. Add the new email address and enter the verification code sent to it.
3. Make the new address your primary email, then remove the old one if you no longer need it.

User ID & Call Concurrency Limit

Signing In & Your Password

On the Sign in page, enter your Email. Then either enter your password and click Sign in, or click Email me a sign-in code and enter the Verification code from your email (use Send a new code if it doesn't arrive).

Reset or Change Your Password

1. On the Sign in page, click Forgot password? (sign out first if you're signed in).
2. Enter your Email Address and click Send Reset Code.
3. Enter the 6-digit Verification Code from your email and click Verify Code.
4. Enter a New Password (at least 8 characters), type it again in Confirm Password, and save.

Language

Choose Language in the Settings menu.

• Use browser language automatically is on by default. The app follows your browser's language and shows it as Detected language. If your browser language isn't supported, English is used.
• Turn the switch off to pick a language yourself under Select language.

Supported languages: English, Español, Português, Français, Italiano, and Deutsch.

Delete Your Account

1. In the Delete Account section, type your full name exactly as it appears in the Name field (the box shows it as a hint).
2. Click Delete Account.
3. In the Delete ACCOUNT dialog, click Yes, Delete Account.

If You Created Organizations

If you created any organizations, a Confirmation Required dialog appears next. Clicking Yes, proceed also deletes every organization you created, and their other members lose access to them. To keep an organization running, click No, cancel and transfer ownership before deleting your account.

Other Settings

The Settings menu also includes:

Troubleshooting